Has PG stop answering there emails...???

onecrazy95civic · Post by **onecrazy95civic** » Mon Aug 06, 2007 3:13 pm

Just checking is anyone knows if PG still answer there emails...

??? Send an email a week ago in regards of the PG Ti Elite x-over and why some boards are black and some are green, which one are better, etc... Still no reply...anyone knows...???

SolacE · Post by **SolacE** » Mon Aug 06, 2007 3:57 pm

I emailed them twice over the last 4 months and got no response either time. I called and phil took care of me with the quickness.

Post by **Wakeup** » Mon Aug 06, 2007 4:01 pm

Ya I emailed about a ZPA X0 card or bypass card, and no response either.

tristan20 · Post by **tristan20** » Mon Aug 06, 2007 4:52 pm

I tried calling them all day, just got machines

onecrazy95civic · Post by **onecrazy95civic** » Mon Aug 06, 2007 5:09 pm

It just suck...I miss the old guard, where they would do anything to help you...maybe they will answer...probably not

.

Post by **AVICJR** » Mon Aug 06, 2007 6:09 pm

onecrazy95civic wrote:It just suck...I miss the old guard, where they would do anything to help you...maybe they will answer...probably not .

Didn't Morgan (MW3) reply in one of your earlier threads about the color? I'm sure he had some "hands on" with that particular xover.

onecrazy95civic · Post by **onecrazy95civic** » Tue Aug 07, 2007 3:54 am

AVICJR wrote:
onecrazy95civic wrote:It just suck...I miss the old guard, where they would do anything to help you...maybe they will answer...probably not .
Didn't Morgan (MW3) reply in one of your earlier threads about the color? I'm sure he had some "hands on" with that particular xover.

No. Nobody really replied with a definite answer on which one, etc... I want a definite answer.

Mastiff · Post by **Mastiff** » Tue Aug 07, 2007 4:42 am

Face it people PG is almost dead.....they are a sticker / logo on a product nothing more.

Tech support = gone

Customer service = ..lol .... Gone

Welcome to the new era of PG we told it was coming and you all scoffed and said we were nuts.

Well guess we weren’t nuts after all

PG’s time has come and gone…remember the good and move on ….I have.

Post by **VW337** » Tue Aug 07, 2007 7:26 am

I would suspect they are finally moving the facility or doing inventory so that they can. Either way expect things to be down for a week at least.

rolandk · Post by **rolandk** » Tue Aug 07, 2007 7:39 am

Sorry about all the hassles, PG is still alive and well.

I don't know about the lack of email support but I'll look into it. A new phone system was installed last Friday and the phones were completely down for a few hours. Plus they have more buttons than the dashboard on the space shuttle and we are learning how to use them.

When you call now there is a menu system to help direct you to the right person.

eyesofra · Post by **eyesofra** » Tue Aug 07, 2007 7:41 am

rolandk wrote:Sorry about all the hassles, PG is still alive and well.

yeah !!!

tristan20 · Post by **tristan20** » Tue Aug 07, 2007 7:57 am

I got someone this morning, but when I was transferred to Phil I got his voicemail, so there is life

rolandk · Post by **rolandk** » Tue Aug 07, 2007 8:29 am

tristan20 wrote:I got someone this morning, but when I was transferred to Phil I got his voicemail, so there is life

Phil is on the phone a lot, leave him a message and he'll call you back.

Mackenzie · Post by **Mackenzie** » Tue Aug 07, 2007 9:18 am

Phil is a good guy, he has been very helpful in the past..

eyesofra · Post by **eyesofra** » Tue Aug 07, 2007 9:37 am

Mackenzie wrote:Phil is a good guy, he has been very helpful in the past..

he has replied to every single mail i've sent to PG....
real good tech support personnel...

1moreamp · Post by **1moreamp** » Tue Aug 07, 2007 9:42 am

I saw this coming after the last lay-off. I have a agreement with Phil just o use e-mail for any parts I need, as its the smoothest way for him to control his new work environment. After all they got him doing Eerin's job and his old job and a few other things on top of that. They needed a new phone system because the old one could not handle the new work ethic that is now in place at PG. It probably was not flexible enough, which is also the excuse they use to lay people off...

PG is not what it used to be and it probably will never ever will be again. The first thing any new management will do is look at the past and wipe it away, saying it does not fit the new business profile. And with that our good friends like Eerin lose their jobs and the people left (shocked and stunned) get lead to a new tomorrow in the eyes of a single minded management team to the promised land of profitability and and stable job future, at any cost.

Phil and others up there are trying there best to stay employed with what ever comes down the pike from the new boss. So blame the new boss, not the poor people asked to switch gears and direction after so many years as they are as lost as we are. The only difference is their personal income is on the line. Which pretty much makes the place almost as fun as a Gulag to work in.

Post by **Bfowler** » Tue Aug 07, 2007 10:01 am

i had to wikipedia gulag....good analogy.

I feel for all the people in that building since is still know a couple of them

I think Errin is in a better place.

Post by **VW337** » Tue Aug 07, 2007 10:21 am

I miss PG but I concur with Brian I am in a better place now.

Shorter commute, better beni's, better pay, happier group all together, and better advancement opportunities.

1moreamp · Post by **1moreamp** » Tue Aug 07, 2007 10:47 am

I also am sure Eerin is better off, I see it in his posts, and the old lady finger thingy

Plus your always happy Brian so i know your family business place is one of the few good jobs in that right to work state of Oregon "Land of Rust" < great northwest rain forest that it is >

Oregon I been there and worked there, I'd rather live in Cali.

Mastiff · Post by **Mastiff** » Tue Aug 07, 2007 3:01 pm

VW337 wrote:I miss PG but I concur with Brian I am in a better place now.

Shorter commute, better beni's, better pay, happier group all together, and better advancement opportunities.

Plus you get to split a cube with the bestest bimmer fan boy eveeeerrr !