Phoenix Gold Amp Troubles

Juice0723 · Post by **Juice0723** » Mon Oct 01, 2007 10:30 am

Hello,
I am new to this forum and I need some help. I just bought a Phoenix Gold x1200.1, the xenon amp. When I hooked it up the blue led didn't come on or anything. I heard a sound from the amp when you turn on your deck like for music or the radio. I think thats just the remote wire turning on the amp. But nothing happens after that. No sound out of my sub or anything. I used all of the wires that I just took off my other amp and hooked it up to this one and it doesn't work. My old amp worked fine with the same connections, I also hooked it up after trying with the x1200.1 and it still worked. Is the amp just blown and I have to bring it back? Hopefully you guys can help me out and tell me whats wrong. thank you.

Post by **Wakeup** » Mon Oct 01, 2007 10:51 am

Hmmm...welcome to the forum. I am not a techy by any means, there's a few guys on here who will help you in a moment. But welcome to the forums!

Where did you purchase the amp? Used/New? what kind of sound did you hear from the amp? was the noise/sound comming from the amp? or did it make the speakers pop? or......

itchnertamatoa · Post by **itchnertamatoa** » Mon Oct 01, 2007 11:38 am

welcome on board man

sorry to hear your amp is not working, but I'm sure Cecil (onemoreamp) or Eric (Eric D here, Dr Fosgate on soundbuggy) will pop in to help you out
you came to the right place

Post by **bdubs767** » Mon Oct 01, 2007 11:56 am

Its dead....sounds like main failure of the xenons.

Send it to PG to fix only like $125 plus shipping back to you.

fordtough1 · Post by **fordtough1** » Mon Oct 01, 2007 3:09 pm

Welcome to the Phorum.

Sorry about your luck with the xenon. Just out of curiosity did you get it off of ebay, or from someone local to you?

twisted · Post by **twisted** » Mon Oct 01, 2007 3:32 pm

welcome to the forum....sorry bout the amp burn

Post by **stipud** » Mon Oct 01, 2007 4:24 pm

Bring it back to where you got it. They sold you a busted amp.

(To be extra certain... are you 190000% sure that you are using the correct power, ground and remote terminals?)

Juice0723 · Post by **Juice0723** » Mon Oct 01, 2007 5:04 pm

yeah, I bought it from a different city then mine because my town doesn't have any really good car audio in it, only like two car audio shops and they don't carry much. But the place I got this amp is trying to get rid of all of their car audio stuff and it is all Phoenix Gold. I am sure my wiring is good because right now I have my other amp running my sub right now. Is the blue led suppose to come on. The shop I went to has a 7 day return policy thing, so should I bring it back. They also told me that it has a 1 year warranty from Phoenix Gold starting when I bought it. I just bought it last week. The shop I got it from said that they don't know if it has been used before. They think it is brand new, so I asked them why there was scratches on it. Then they said I don't know. But then when I got back to my city and looked at the amp more I noticed that where you screw it down, there was some wood on one side where the holes are to screw it down. So I am starting to think it was a demo or used by someone and they didn't fix it. So what should I do just bring it back or wait along time to send it to Phoenix Gold. I bought the last one also. My sub didn't make any noise at all either. Just the turn on switch did. I was thinking of bringing this one back and asking for my money back to get 2 x400.1's or just straight trade them for this x1200.1 for 2 x600.1's but I doubt they will do that. I don't think they have 2 600.1's but I think they have a couple of 400.1's. They have quite old phoenix too. like a phoenix gold 12" tantrum subwoofer. but thats about it. so what should i do. thanks[/list]

Juice0723 · Post by **Juice0723** » Mon Oct 01, 2007 5:05 pm

oh yeah I am in canada also.

Post by **AVICJR** » Mon Oct 01, 2007 5:38 pm

I would take it back to where you purchased it from. Worst case scenario if you have to send it to PG, you should have it back in 2 weeks, maybe a little longer to Canada but not too much longer.

Post by **Wakeup** » Mon Oct 01, 2007 5:45 pm

TAKE IT BACK! dont wait too long if you have lesss than 7 days now to do so.

It may not have a 1 year warranty on it any longer if it has been purchased before etc. Sooo...TAKE IT BACK! QUICK LIKE A BUNNY!

How much did you pay for yours?

I have an X1200.1 too..works great!

Juice0723 · Post by **Juice0723** » Tue Oct 02, 2007 12:02 am

i paid $500 for mine, how much u pay for yours.

Juice0723 · Post by **Juice0723** » Tue Oct 02, 2007 12:15 am

Also, is this a good amp if it works. Like will it last me forever if it gets fixed. I have a different older Phoenix Gold amp and its pretty solid. That one is the m44 which is pretty old but works great. Should I try to get two 600.1's or 400.1's instead. Or will it just be good to get this one fixed. I think the shop only has like one 600.1 and maybe two 400.1's. I was thinking getting my money back and trying to get the two 400.1's if there isn't two 600.1's. And I was thinking to ask them if I could try them in my car before I get those. Just to be sure. what do you guys think.

Post by **Wakeup** » Tue Oct 02, 2007 12:25 am

Well definitely have the one 1200.1 returned. Thats bunk...500 is a bit much....but retail thats the going rate. I paid about 400 for mine about 2-3 years ago. I cant remember.
I also have two spare covers...one Onyx, and the other silver.
(the 400 did not include the two extra covers)

Juice0723 · Post by **Juice0723** » Tue Oct 02, 2007 12:39 am

Should I get my money back and get the two 400.1's instead then. I think they will be under 500 for both. I think they only have one 600.1.

itchnertamatoa · Post by **itchnertamatoa** » Tue Oct 02, 2007 12:54 am

get your money back and buy wakeup's 1200.1

Juice0723 · Post by **Juice0723** » Tue Oct 02, 2007 1:03 am

hey Wakeup are u selling yours. I don't really want to wait though thats why I was thinking of getting a amp close to my city.

Post by **Wakeup** » Tue Oct 02, 2007 1:06 am

hehe....I am not sure i am going to sell at the moment. I sold all I needed to sell. But really...get yers taken back...IMO.

Post by **Wakeup** » Tue Oct 02, 2007 1:07 am

they sold you a "NEW" one....if you send it to PG, it's going to be Refurbished.

Post by **Bfowler** » Tue Oct 02, 2007 8:07 am

were they a Certified dealer? PG should honor the 3 year warrenty if so, and you will only be out shipping.

i don't think the 2 400.1s is a good compremise. they arent fan cooled, and you will still be 400 watts short of what you were before

Juice0723 · Post by **Juice0723** » Wed Oct 03, 2007 12:03 am

yeah i just got my money back today. I was amazed that the guy didn't give me a hard time, he just gave my money back and I asked him to test it but he said he couldn't until thursday. so I just got my money back and was thinking of getting a pair of new subs instead. thanks for your guys replys.

Post by **Wakeup** » Wed Oct 03, 2007 1:34 am

ok...good luck....if i decide to sell my X1200.1 I'll let ya know...that one is kinda hard for me to sell, since i have so much invested with the extra covers.

Post by **bdubs767** » Wed Oct 03, 2007 7:30 am

strap two x400.1 and cheat at ever SPL comp

Post by **Bfowler** » Wed Oct 03, 2007 7:54 am

bdubs767 wrote:strap two x400.1 and cheat at ever SPL comp

dammit bdubs....you just opened a whole mess of pandora's boxes...

lol, i still have the diagram that was up for all of 10 minutes

1moreamp · Post by **1moreamp** » Wed Oct 03, 2007 8:22 am

Send that diagram to me Brian, Please THX C